Jobs at ScalePad

Own ScalePad’s product-led growth strategy, roadmap, customer journey, self-service experience, in-product messaging, experimentation, analytics, and AI-powered growth initiatives. Coordinate developers and marketing resources while aligning Product, Sales, Customer Success, RevOps, and Engineering. Drive measurable improvements in revenue, activation, adoption, retention, expansion, time-to-value, and commercial workflow efficiency through scalable B2B SaaS product experiences.

Lead the full B2B SaaS sales cycle, including prospect engagement, product demonstrations, consultations, negotiations, and deal closure. Build trusted relationships with MSP partners, identify cross-sell opportunities, manage pipeline and CRM records, track performance, and provide market and product feedback. Use AI tools for account research, personalized outreach, deal strategy, and pipeline management while supporting revenue growth.

Develop new products and enhance existing SaaS applications across the full stack. Responsibilities include system analysis, solution design, coding, documentation, feature delivery, secure development, process improvement, and collaboration with stakeholders. The role also involves mentoring engineers, maintaining coding standards, estimating delivery timelines, and owning large-scale services. The developer will work with C#/.NET, React/TypeScript, REST APIs, SQL, AWS, Azure, microservices, DevOps practices, and CI/CD pipelines.

Own and optimize the sales tech stack (HubSpot admin), deploy AI workflows, drive tool adoption, build reporting and forecasts, partner on territory/quota/coverage, lead change management, document processes, and manage daily sales ops priorities to drive revenue outcomes.

Own Gainsight CS administration and operations across Customer Success, Onboarding, Professional Services, and Support. Configure workflows, scorecards, playbooks, journeys, dashboards, integrations, and AI-assisted automations. Diagnose data and system issues, maintain integrations and data hygiene, manage releases, document solutions, support training, and ensure reliable post-launch performance. Translate business requirements into scalable technical designs while protecting system integrity and governance.

Leads ScalePad’s in-house Creative team and evolves its visual identity across the master brand and product suite. Oversees web, advertising, sales collateral, events, and other creative assets while contributing hands-on design work. Manages creative intake, priorities, vendors, budgets, quality standards, and team development. Partners with Product Design to create a unified customer experience and promotes AI adoption to improve departmental speed and quality.