Jobs at Samsara

Lead detection, incident response, and digital forensics across macOS/Windows/Linux; act as Incident Commander, triage alerts, use SIEM, build investigation scripts and automated runbooks, collaborate with stakeholders on insider threat and security operations improvements.

Manage enterprise customers after implementation by creating joint success plans, conducting executive business reviews and operational workshops, recommending workflow improvements, and helping customers maximize Samsara’s IoT platform. Collaborate cross-functionally with Sales, Support, Sales Engineering, and Product; mentor Customer Success and Support teams; resolve issues; and drive safety, efficiency, and sustainability outcomes. The role is remote in Canada and requires 25–40% customer travel.

Manage strategic relationships with large fleet customers, develop joint success plans, run executive business reviews and workshops, recommend operational workflow changes, coordinate cross-functional teams, mentor other CS staff, and drive adoption and value from the Samsara IoT platform.

The Director II, Inside Sales will coach a team of sales managers, manage hiring and onboarding, support professional development, and drive a high-performance culture focusing on customer success and team collaboration.

Serve as the primary post-implementation contact for top customers, craft joint success plans, run executive business reviews and workshops, mentor teammates, support French-speaking customers, and advise on customizing Samsara’s IoT platform to drive safety, efficiency, and sustainability.

Design, develop, debug, and test cloud-connected firmware features (C/C++ and Go). Support and scale IoT device fleet, build observability and rollout metrics, triage customer/QA issues, and collaborate cross-functionally to deliver production-ready firmware.

Manage enterprise customers after implementation, helping them achieve business value from Samsara’s IoT platform. Develop joint success plans, lead executive business reviews and customer workshops, recommend workflow improvements, explain platform capabilities, resolve barriers, and mentor Customer Success and Support teams. Collaborate with Sales, Support, Sales Engineering, Product, and Engineering while supporting customers across transportation, utilities, field services, and other physical-operation industries.

Lead and develop a Canada Scaled Customer Success team to drive onboarding, adoption, expansion, and renewals via digital scale programs. Hire and coach CSMs, manage KPIs/OKRs, improve processes and tooling, collaborate cross-functionally, and escalate high-stakes customer moments to ensure measurable customer outcomes.

Partner with R&D and engineering leaders to manage Cloud, Cellular, and AI infrastructure costs. Analyze financial results, produce management reporting, support month-end close, build forecasts, improve reporting models, develop performance KPIs, and drive annual operating plan planning. The role also involves cost optimization, financial modeling, cross-functional collaboration, and using AI tools to streamline reporting and analysis.

Leads Samsara’s Quality Engineering and Test Infrastructure organization, setting strategy and building scalable testing platforms, automation frameworks, environments, simulators, test data systems, and CI/CD integrations. Establishes quality metrics, improves regression prevention and release confidence, reduces flaky tests and feedback times, and partners across engineering and product teams. The role also includes AI-assisted testing initiatives, exploratory validation, organizational leadership, hiring, coaching, and developing engineering managers and senior individual contributors.

Design and build Samsara’s cloud governance platform, including IAM guardrails, security controls, compliance automation, and software supply-chain security tooling across AWS and GCP. Develop reliable distributed systems, secure CI/CD patterns, and SAST/DAST capabilities. Contribute to technical roadmaps, collaborate across infrastructure, security, compliance, and engineering teams, and communicate design tradeoffs while mentoring teammates through reviews and pairing.

Build and ship internal data and AI products to help Product and Engineering teams. Analyze large structured and unstructured datasets, convert analyses into repeatable tools and dashboards, and drive end-to-end projects from scoping to launch and iteration. Use AI-assisted development tools responsibly, translate findings into decision-ready recommendations, and embed feedback loops and documentation for long-term adoption.

Lead design and delivery of full-stack, AI-driven products and platform capabilities. Own technical strategy, ship end-to-end features, build scalable data and API systems, mentor engineers, and partner with product and customer teams to turn ambiguous real-world problems into measurable outcomes.

Build and own technically complex, mission-critical full-stack systems and AI-powered products. Define technical strategy, design and ship end-to-end features across backend, frontend, and mobile, and scale data ingestion and APIs. Lead cross-team projects, mentor engineers, drive technical standards, and partner with product, design, and customer teams to deliver measurable impact.

Design, build, and maintain SparkSQL/PySpark data pipelines in the central data lake to ingest IoT, product, and unstructured data (video/audio). Produce reliable computed tables for analytics, model training, and dashboards; integrate external datasets; ensure high data quality and uptime; and collaborate with Data Science, ML, and cross-functional teams.

Design, build, and operate scalable data ingestion, replication, and lakehouse infrastructure to move petabytes of data into a Delta Lake on S3. Improve reliability, observability, security, and developer experience for Spark/Databricks processing. Develop internal libraries and tooling (Go/Python), collaborate with cross-functional teams, and help shape long-term data platform and AI-ready infrastructure.

Design, build, and operate large-scale Spark/PySpark data pipelines and the enterprise data platform. Implement data integrations, transformations (Python/SQL), monitoring, and data quality. Build MCP servers and AI-enabled tooling, optimize performance, mentor engineers, and lead cross-functional data projects to enable analytics and automation.

Lead technical direction for developer platform tooling: CI/CD, build systems, and AI coding agents. Design, build, and scale AI agents for coding, code review, testing, release automation, and incident response. Standardize tools, mentor engineers, drive cross-team technical projects, and represent the platform externally.

The role involves supporting Samsara's largest customers in optimizing their operations using IoT data, conducting workshops, guiding transformation initiatives, and ensuring long-term success through collaboration with cross-functional teams.

Lead end-to-end design for strategic web and mobile product initiatives, collaborating with product and engineering, engaging customers for research and validation, mentoring designers, and shipping high-impact interaction and visual designs that improve operational safety, efficiency, and sustainability.