Jobs at Samsara

Build trusted technical relationships with enterprise customers, troubleshoot Samsara hardware, software, APIs, and AI solutions, and optimize implementations. Serve as the primary technical contact, manage incident communications, identify growth opportunities, maintain account records, and collaborate across stakeholders. The role also supports Technical Account Management team development and requires occasional customer travel plus after-hours or weekend coverage when needed.

Manage enterprise customers after implementation, helping them achieve business value from Samsara’s IoT platform. Develop joint success plans, lead executive business reviews and customer workshops, recommend workflow improvements, explain platform capabilities, resolve barriers, and mentor Customer Success and Support teams. Collaborate with Sales, Support, Sales Engineering, Product, and Engineering while supporting customers across transportation, utilities, field services, and other physical-operation industries.

Lead detection, incident response, and digital forensics across macOS/Windows/Linux; act as Incident Commander, triage alerts, use SIEM, build investigation scripts and automated runbooks, collaborate with stakeholders on insider threat and security operations improvements.

Lead the design and implementation of AI products for edge devices, optimizing machine learning models under edge-compute constraints. Work with petabyte-scale sensor, video, text, diagnostic, transaction, and location data; collaborate with ML, firmware, hardware, and full-stack engineers; prototype new AI experiences; ship production systems at scale; and mentor ML engineers.

Leads a new Contract and Billing Resolution team supporting mid-market and commercial accounts. Builds the team, playbooks, intake and routing processes, case-management systems, service levels, reporting, and root-cause analysis. Escalates complex billing and contract disputes, partners across Customer Success, Sales, Finance, Legal, and Operations, and drives improvements to reduce recurring errors and renewal risk.

Lead product design for strategic initiatives across web and mobile applications, from problem framing through launch and iteration. Engage customers, use research and product data to guide decisions, leverage AI design tools, ship code across design systems and products, and collaborate with product and engineering teams. The role also involves mentoring designers and solving complex, ambiguous problems in a fast-paced environment.

Monitor, triage, and investigate security alerts across identity, endpoint, email, SaaS, and cloud environments. Conduct routine incident investigations, gather evidence, document findings, support major incident response, and contribute to containment and recovery. Improve runbooks, tune detections, develop small scripts and automated workflows, and participate in post-incident reviews. Communicate clearly with global teammates while developing technical skills in security operations, incident response, threat detection, and automation.

Manage strategic customer relationships after implementation, creating success plans, conducting executive business reviews, leading workshops, supporting French-speaking implementations, and advising customers on Samsara’s IoT platform. Collaborate with Sales, Support, Engineering, and Product to solve problems, drive adoption, remove barriers, and deliver measurable operational value. Mentor Customer Success and Support teams while promoting customer-focused company principles.

Lead large, ambiguous product design initiatives across multiple product areas from discovery through launch. Define interaction patterns and visual systems, engage strategic customers, use AI design tools, ship code across design systems, web products, and mobile apps, mentor designers, and partner with senior leadership.

Leads design system engineering across web and mobile, developing reusable components, design tokens, interaction patterns, accessibility standards, and AI-assisted design and code generation workflows. Establishes governance, contribution, and deprecation models while ensuring quality, performance, responsiveness, and maintainability. Partners with designers, engineers, and product managers, incorporates user feedback and usage data, and promotes effective AI tools and practices across the organization.

Architect, develop, debug, test, deploy, and support customer-facing firmware features in C/C++ and Golang for cloud-connected hardware. Build observability and rollout metrics for more than 1.5 million devices, triage customer and QA issues, and collaborate across hardware, networking, product, support, and engineering teams to deliver reliable IoT vehicle intelligence products.

Partners with R&D and engineering leaders on headcount, software, and AI vendor spend. Prepares financial reporting, supports month-end close, develops forecasts and KPIs, drives annual operating planning, and improves reporting models. The role also leverages AI tools to streamline finance workflows and presents analysis to senior leadership.

Own the full sales cycle for Samsara’s IoT solutions, targeting small and medium-sized businesses with 11–30 vehicles. Responsibilities include outbound prospecting, lead qualification, pipeline generation, customer engagement, pricing negotiations, proof-of-concept sales, and closing transactional deals. The role requires high-volume cold calling, quota achievement, relationship building, and collaboration in a remote, fast-paced sales environment.

The role involves developing executive relationships, managing customer engagements, and achieving revenue growth through strategic sales efforts focused on government agencies.

The role involves selling IoT solutions to mid-sized customers, managing the sales process, building relationships, and achieving sales targets.

The Director II, Inside Sales will coach a team of sales managers, manage hiring and onboarding, support professional development, and drive a high-performance culture focusing on customer success and team collaboration.

Drive full-cycle sales to mid-market customers in Canada, from prospecting and cold calling through discovery, proof-of-concept trials, stakeholder management, pricing negotiations, and executive-level closing. Build pipeline, consistently achieve quota, sell deals exceeding $10,000 in annual revenue, and develop trusted customer relationships while collaborating with teammates and learning customers’ operational businesses.

Own the full commercial sales cycle for Samsara’s IoT solutions, targeting small and midsize customers with 11–30 vehicles. Responsibilities include outbound prospecting, lead qualification, pipeline generation, customer engagement, proof-of-concept coordination, pricing negotiations, and closing transactional, high-volume deals. The role requires building relationships with operational decision-makers, consistently achieving quota, and collaborating with account development and sales teams. This position is remote in Canada.

Own end-to-end sales engagements with strategic public sector accounts, from prospecting and qualification through close. Build executive-level relationships with SLED and government stakeholders, manage complex enterprise sales campaigns, conduct strategic outbound prospecting, and consistently exceed quota on $200K+ ARR transactions. The role is remote for candidates in the Upper Midwest United States and focuses on revenue growth across new and existing major accounts.

Lead full-cycle enterprise sales for Samsara’s Tracking Label supply chain visibility product. Partner with account executives and development representatives to identify target accounts, build ROI and loss-prevention cases, navigate Legal, Procurement, and InfoSec reviews, and convert pilots into multi-site rollouts. The role also develops sales playbooks, collaborates with Product and GTM leadership, and influences director- and VP-level stakeholders across logistics, manufacturing, and distribution organizations.