Jobs at Holt Renfrew

Provides administrative, analytical, scheduling, reporting, presentation, and client-issue support to sales management and department teams. Coordinates product knowledge sessions with vendor partners, maintains employee schedules and vacation records, tracks management action items, prepares meeting materials, and supports compliance with privacy and cybersecurity policies. Requires at least five years of progressive administrative experience, including direct leadership support, advanced Microsoft Office skills, and fluency in English and French.

Develop long-term customer relationships, exceed personal and brand sales targets, build a loyal clientele, and provide exceptional luxury retail service. The role includes sharing product expertise, supporting visual merchandising and floor recovery, executing brand events, communicating with clients, resolving service issues, and collaborating with store management, buyers, and vendors. The associate must work flexible hours, including evenings, weekends, and holidays, and be fluent in French and English.

Provides administrative and analytical support to sales leadership, including reporting, action-item tracking, scheduling, vendor training coordination, meeting materials, client issue assistance, and department support. Maintains compliance with privacy policies, regulations, and cybersecurity measures.

Provide exceptional, commission-driven luxury retail service by building and retaining client relationships, meeting/exceeding sales targets, promoting products via multiple channels, supporting merchandising and store operations, attending training, and resolving customer issues.

The Personal Shopping Assistant provides administrative support to Personal Shoppers including scheduling, correspondence, client profile maintenance, and coordinating appointments while ensuring superior customer service.

Provide administrative and analytical support to Sales leadership: produce reports, manage action items and schedules, coordinate vendor product sessions, prepare presentations, handle client/repair issues, and ensure compliance with privacy and cybersecurity policies.