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The IT Support Specialist will assist customers with IT-related inquiries, resolve system performance issues, configure databases, and set up printers. Responsibilities include deploying server applications, migrating databases, and conducting maintenance after business hours. Exceptional communication and troubleshooting skills are necessary for this customer-facing role.
As an Account Executive at Commerce7, you will drive growth by identifying and prospecting new clients, conducting needs analysis, tailoring software solutions, and maintaining relationships throughout the sales cycle. Responsibilities include negotiating contracts, managing sales activities in the CRM, and collaborating with internal teams to support client success.
As a Customer Success Specialist, you will empower and support customers by addressing their inquiries, creating documentation, and guiding them towards effective use of the platform. You will collaborate with the development team to document bugs and communicate product updates, ensuring user satisfaction through education and support.