Dropbox Offices

Leads Dropbox’s GTM business systems organization and platform portfolio across Marketing, Sales, Customer Success, and Support. Owns platform strategy, roadmaps, governance, prioritization, administration, adoption, and continuous improvement. Translates business priorities into scalable technology capabilities while coordinating engineering, architecture, operations, and executive stakeholders. Builds and manages platform teams, drives AI-enabled workflows, ensures operational excellence, and measures business outcomes from platform investments.

Own scalable customer programs from planning and recruitment through launch, engagement, measurement, closeout, and handoff. Coordinate Product, Design, Research, Marketing, Customer Success, Sales, and Analytics teams. Lead pre-PMF product testing, relaunch the Customer Advisory Board, integrate customer testing into launch-readiness processes, and establish repeatable customer insight loops and operating playbooks.

Leads partner marketing strategy for Dropbox’s AI and ISV ecosystem, developing joint go-to-market strategies, positioning, integrated campaigns, launches, evergreen co-marketing, and performance optimization. Manages and coaches a partner marketing team while personally executing high-priority initiatives. Partners cross-functionally with Business Development, Product, Sales, Marketing, and Communications to drive adoption, awareness, pipeline, and revenue. Builds scalable operating mechanisms and AI-enabled marketing workflows with strong human oversight.