Jobs at Dentsu Creative

Leads and scales digital media technology consulting, Google Marketing Platform reseller licensing, and consultant team delivery. Oversees client implementations, ad tech infrastructure, data activation, first-party data strategies, platform adoption, operational processes, billing support, and retail media technology services. Manages and develops consultants, supports business development and RFPs, and drives thought leadership through industry insights and content.

Provides technical consulting and operational support for Google Marketing Platform clients. Responsibilities include campaign setup and optimization across SA360, DV360, and CM360; Floodlight and conversion tracking implementation; client onboarding, training, troubleshooting, billing reconciliation, documentation, and process improvement. The role serves as a primary technical client resource and collaborates with agencies, media teams, and internal stakeholders to improve platform adoption and campaign performance.

Process the full payroll cycle for approximately 400 Canadian employees. Responsibilities include validating payroll data, investigating variances, maintaining employee records, preparing government reports and records of employment, generating month-end reports, creating payroll journal entries, supporting employee inquiries and audits, participating in year-end activities, and assisting with projects.

Lead ICUC’s company-wide AI and automation strategy as a founding product and innovation leader. Evaluate and implement tools across community management, insights, monitoring, strategy, and social listening; establish scalable automation standards; build impact reporting; and drive adoption across delivery, operations, marketing, growth, and client success. The role also shapes AI-enabled market positioning, develops internal automation literacy, and connects technology investments to measurable client, quality, and margin outcomes.

Manage enterprise client accounts, serving as the primary contact, driving retention, growth, satisfaction, and upsell opportunities. Lead client reviews, presentations, proposals, social media strategy, project implementation, budgeting, and Salesforce updates. Collaborate with strategy, insights, revenue, operations, and partner agencies while contributing to pitches and strategic offerings. The role requires strong social media expertise, communication, organization, problem-solving, and presentation skills in a remote, global environment.

Lead business transformation strategy for global clients, advising C-suite stakeholders, leading pitches, developing transformation frameworks, and shaping digital media products. Translate market data and technical insights into persuasive strategic narratives, build reusable intellectual property, facilitate diagnostic sessions, and support cross-border growth. Collaborate with product, engineering, UX, and account teams on discovery, user journeys, prototyping, and product-led transformation. Measure commercial impact through attribution, media mix modeling, and transformation performance analysis.

The role involves moderating and responding to social media comments, creating engaging content, and ensuring community safety and alignment with client guidelines.

Moderate and respond to comments across client social channels in English and French, write engaging content, maintain safe respectful communities, escalate issues and trends, and develop strong understanding of client brand voice and audience. Work requires shift flexibility and collaboration with global teams.