Jobs at Block

Own the full sales cycle for small and midsize business merchants, converting inbound leads and generating outbound opportunities. Qualify prospects, deliver demos, close deals, manage pipeline forecasts in Salesforce, exceed revenue quotas, and provide consultative solutions. Collaborate with onboarding, product, marketing, and support teams to ensure customer success and share market feedback.

Leads Square’s engagement marketing team and global growth strategy, driving product adoption, seller engagement, and portfolio growth. Responsibilities include audience strategy, messaging, channel planning, experimentation, communications governance, lifecycle execution, and cross-functional go-to-market planning. The role partners with Product, Data Science, Engineering, Sales, Creative, and external agencies while managing priorities, team development, measurement, and executive-level decision-making.

Own quality assurance for cryptocurrency and sanctions compliance decisions, including sampling, monitoring, error-rate reporting, risk analysis, corrective actions, and continuous improvement. Partner with BSA/CFT and Sanctions program owners, report metrics and insights to leadership, ensure standards align with regulatory requirements and product growth, and maintain the broader compliance quality framework.

Build developer tooling and agent workflows that help engineers safely modify large monorepos. Develop CLIs, desktop integrations, agentic loops, observability interfaces, guardrails, tests, and automation. Lead framework upgrades, language migrations, dependency updates, and large refactors while improving developer workflow, codebase health, adoption, and engineering productivity. Set technical direction and mentor engineers on agent design and tooling.

Onboard and activate Square sellers by leading scoping calls, delivering tailored training, tracking milestones, resolving blockers, and ensuring timely go-live. Manage 20–30 concurrent onboarding engagements while maintaining product expertise, communicating proactively, escalating complex issues, and contributing to process improvements. Collaborate with sales, account management, product, and marketing teams, use AI to improve workflows, and support sellers across POS, online, and integration products.

Leads and executes risk-based IT, technology, and cybersecurity audits for a regulated financial institution. Responsibilities include risk assessment, audit scoping, control testing, reporting, remediation validation, application and infrastructure reviews, third-party technology assessments, audit planning, methodology improvement, and coaching. The role requires translating complex technical risks for varied audiences and applying data analytics and AI throughout the audit lifecycle.

Leads and develops an enterprise sales team responsible for strategic seller acquisition, pipeline generation, complex deal execution, forecasting, revenue growth, and repeatable upmarket sales motions. Partners cross-functionally with product, solutions engineering, legal, finance, marketing, partnerships, implementation, and customer success. Coaches enterprise account executives, manages strategic opportunities, improves deal quality, and uses market insight to influence product, pricing, and go-to-market strategy.

Leads architecture and scaling of Block’s finance technology stack across Oracle Fusion, accounting, tax, treasury, procurement, and FP&A. Designs financial data models, builds SQL/PL/SQL and REST/SOAP integrations, automates workflows, and translates accounting requirements into scalable technical solutions. Partners with finance, product, data engineering, and integration teams while applying AI-assisted development to improve delivery speed and financial operations.

Build and improve developer experience across large monorepos by leading framework and language migrations, dependency updates, build and CI improvements, automated refactoring, and agentic engineering workflows. The role identifies developer friction, creates safe automation and guardrails, partners with product engineering teams, measures impact, sets technical direction, and mentors engineers on tooling and codebase health.

Build and operate Block’s data platform, including warehousing, orchestration, business intelligence, governance, and agentic workflows. Develop reliable Python services, developer tools, and Terraform infrastructure for petabyte-scale data. Partner with data practitioners and product teams, establish engineering standards, provide technical direction, and mentor engineers while ensuring security, reliability, observability, usability, and data governance.

Leads Block’s global Workforce Optimization function across customer-facing and regulated operations. Defines forecasting, capacity planning, staffing, real-time management, analytics, automation, and vendor governance strategies. Connects long-range planning with staffing execution, establishes performance and regulatory controls, improves predictive decision-making, and partners with product, engineering, finance, compliance, and vendors. Builds and develops a multidisciplinary global team while managing incidents, operational risks, service quality, resilience, and cost.

Leads international seller onboarding operations across Europe, the UK, Australia, and APAC. Owns regional execution, staffing, vendor performance, market launches, localization, service levels, operational metrics, cost efficiency, and workflow improvements. Partners with Sales, Product, Finance, Legal, Compliance, and go-to-market teams while developing regional leaders and aligning local operating models with global standards. The role also uses AI to improve seller outcomes and internal workflows.

Own global B2B lifecycle and email marketing across prospect and merchant journeys. Develop personalized nurture, onboarding, adoption, retention, churn prevention, and winback programs across North America, the UK, and APAC. Lead email testing, segmentation, AI-enabled personalization, product go-to-market campaigns, reporting, and revenue-impact measurement. Partner with Sales, Product, Content, Revenue Operations, Partnerships, Compliance, and regional teams to improve merchant acquisition, activation, engagement, transaction volume, and lifetime value.

Leads compliance technology oversight for transaction monitoring, sanctions screening, customer risk scoring, and AI-driven case resolution models. Builds AI-powered automation, governance frameworks, human-in-the-loop controls, real-time monitoring dashboards, data-quality controls, and model performance processes. Partners with engineering, machine learning, policy, regulators, and independent monitors to ensure models and data pipelines are explainable, auditable, exam-ready, and aligned with AML requirements across fiat and virtual currency products.

Designs, builds, and operates scalable internal applications, backend services, APIs, integrations, and automated employee workflows. Owns solutions from architecture through deployment and support while improving reliability, observability, performance, and maintainability. Collaborates across engineering, product, design, security, and People Technology teams; provides technical leadership through architecture reviews, code reviews, mentoring, and roadmap contributions. The role also explores AI-powered capabilities to improve employee workflows and engineering productivity.

Develop and manage Square’s always-on B2B content engine across social, thought leadership, customer stories, partner content, and industry narratives. Build content calendars, formats, briefs, campaigns, and AI-assisted workflows; collaborate with marketing, sales, creative, communications, and external partners; manage production through launch; and use performance insights to optimize content and distribution.

Build and maintain network edge security systems that improve API security posture, detect and mitigate abusive traffic, and respond to emerging threats. Responsibilities include developing streaming analytics pipelines, integrating CDN and security vendors, managing production systems, contributing to machine learning models, and implementing AI-driven traffic classification. The role requires software or security engineering experience, expertise in Java, Kotlin, TypeScript, Python, SQL, Spark, CDN platforms, and AWS.

Leads and grows an engineering team building financial and supply chain platforms, including agentic workflow automation, reporting, forecasting, tax, compliance, and operational systems. Sets technical direction, architecture, roadmap, and delivery practices while partnering with Finance, Accounting, Tax, Compliance, Product, and Operations. Ensures reliability, security, scalability, testing, observability, and operational excellence, while developing engineers, future leaders, and a healthy engineering culture.

Manage seller onboarding and implementation from discovery through go-live, guiding merchants through product setup, training, hardware installation, data migration, and operational configuration. Coordinate with Sales, Account Management, Customer Success, Engineering, and Product to resolve obstacles and accelerate activation. Lead multiple complex merchant projects, create training materials, track feature requests, and support scalable onboarding strategies. The role requires occasional onsite work and bilingual English-Spanish communication.

Leads Sales Development across North America and the UK, owning top-of-funnel pipeline performance, team integration, reporting, targeting, conversion, and revenue contribution. Builds scalable inbound and outbound motions, expands upmarket coverage, develops managers and representatives, and partners with Marketing, Sales, Finance, Risk, Compliance, Product, and Operations. Uses analytics, automation, and AI to improve prospecting and productivity while establishing rigorous planning, coaching, qualification, and performance standards.