Jobs at Airbnb

The role involves leading strategic partnerships and business development activities in Canada, focusing on collaboration across various functions to achieve commercial goals.

Lead strategic business partnerships for Airbnb in Canada to drive growth and develop strong relationships with external partners while collaborating across multiple internal functions.

As a Localization Manager, you will own the localization strategy, collaborate with stakeholders, and drive international growth to ensure an authentic local user experience in Canada.

As Localization Manager, you'll drive localization strategies for Airbnb in Canada, ensuring authentic experiences through collaboration with internal and external stakeholders. Your role involves adapting global strategies, managing product localization, and enhancing user experience.

The Manager of Premium Support will provide exceptional customer service management, oversee a team of ambassadors, drive performance, and support strategic initiatives to improve team operations and customer experience.

The Specialist in Safety will manage complex safety concerns for Airbnb's community, offering support for various threatening situations via multiple communication channels. The role requires strong interpersonal skills, problem-solving abilities, and the capability to handle sensitive information responsibly.

The role involves managing security concerns for the Airbnb community, addressing complex cases, interacting with customers, providing support, and ensuring confidentiality. Candidates should demonstrate strong communication skills and the ability to handle sensitive situations effectively.

Lead and inspire a team to grow Airbnb's Homes supply in Canada, executing strategic plans, enhancing guest experience, and developing talent.

The Recruiter will manage full-cycle recruitment processes, build diverse talent pools, and provide exceptional candidate experiences at Airbnb. Responsibilities include collaborating with HR partners, influencing hiring strategies, and representing Airbnb professionally.

Manage full-cycle recruitment processes, build diverse candidate pipelines, and partner with stakeholders to drive hiring strategies while providing exceptional candidate experiences.

The Specialist provides customer service support, managing complex cases, and ensuring user satisfaction while fostering relationships with clients and stakeholders in a fast-paced hospitality environment.

As a Premium Support Associate, you will provide exceptional customer service, manage complex cases, and ensure high-quality support for Airbnb's key community members, demonstrating strong communication and problem-solving skills.

The Premium Support Associate provides exceptional customer service, managing complex cases, enhancing user experiences, and engaging with stakeholders, while maintaining high standards of professionalism.

The Specialist in Experience Claims will enhance customer service by resolving claims through empathy, effective communication, and a deep understanding of user needs. Responsibilities include investigating claims, providing high-level support, and collaborating with various stakeholders to ensure seamless service and customer retention.

As a Claims Experience Specialist, you'll manage claims, provide premium support, ensure customer satisfaction, and drive retention for Aircover products.