Top Operations Jobs in Vancouver

Leads PMO governance and complex cross-functional projects across Arc'teryx's Idea-to-Consumer ecosystem. Develops project standards, playbooks, process documentation, dashboards, KPI reporting, risk management, and portfolio visibility practices. Partners with leaders across product, merchandising, supply chain, technology, finance, and go-to-market functions to improve execution, standardize workflows, facilitate governance forums, enable change adoption, and build scalable project delivery capabilities.

Provides client support for payroll inquiries, prepares payment files, tests payroll inputs, assists with ROEs and T4s, and supports government remittance submissions. The role requires accounting knowledge, strong Excel and Word proficiency, effective communication, analytical problem-solving, and confidential information handling. This is a full-time, in-person position in Vancouver, British Columbia.

Provide Tier 2 production support and reliability engineering for enterprise transactional platforms. Responsibilities include incident triage, server/database/cloud administration, automation (scripting, IaC), CI/CD and release support, observability, security hygiene, PostgreSQL/RDBMS operational tasks, root cause analysis, and 24x7 on-call and on-site support for deployments and DR activities.

Serve as primary customer contact for strategic accounts, driving onboarding, technical integrations, and analyses. Provide product education, conduct API and timeseries analyses, develop BI tools, research incentives and regulations, and feedback to Product and Engineering. Support Sales and Marketing with battery storage domain expertise to maximize customer value and retention.

Oversee warehouse operations, including loading, unloading, picking, packing, staging, labeling, and freight verification. Assign and supervise warehouse associates, complete operational reports, troubleshoot equipment issues, support product handling, and enforce safety, quality, and productivity standards. Assist associates with warehouse functions and coordinate effectively with site leadership.

Own the operational backbone of a scaling AI company by designing and adopting business processes, managing the SOC 2 compliance program, and overseeing vendor lifecycle activities. Lead change management, evidence collection, policy development, access reviews, audit readiness, and vendor risk assessments. Support operational finance and special projects, while driving AI adoption and building agentic internal workflows. Partner cross-functionally with Finance, Legal, IT, SecOps, Product, and Operations.

Lead business transformation and operations initiatives as an internal consultant embedded in a business area. Define operating models, design scalable processes, create decision-making frameworks, introduce capabilities, optimize workflows, and integrate tools to support growth. Collaborate cross-functionally to improve execution, employee experience, and organizational scalability.

Command high-severity production incidents from declaration through mitigation, coordinating technical responders, severity decisions, escalations, stakeholder communications, regional handoffs, and post-incident follow-up. Maintain accurate incident timelines, ensure retrospectives and accountable action items, and improve response processes through automation. The role requires participation in a global 24x7 incident commander roster and familiarity with fintech and regulated API-driven platforms.

Supports aggregates operations through KPI management, safety-process improvement, inventory audits, maintenance and project assistance, and plant-efficiency initiatives. The role provides hands-on exposure to aggregate production in a safety-focused environment and requires analytical, communication, teamwork, multitasking, and engineering software skills. Work occurs around mechanical equipment and varying outdoor conditions.

Manage in-store operations focused on loss prevention, asset protection, inventory control, ordering, key control, and opening and closing procedures. Support store management by reinforcing company values and customer promises. The role requires leadership, teamwork, independent work, flexible availability across evenings and weekends, and physical handling of merchandise, including use of ladders and stock pickers.

Own the systems, data, account targeting, reporting, capacity modeling, SLA tracking, and technology support powering a B2B SaaS SDR team. Evaluate prospecting programs, build funnel reporting, manage Salesforce and sales engagement workflows, create UserGems campaigns, resolve tooling issues, identify data gaps, and partner with Business Operations to automate processes and improve pipeline generation.

Lead daily autonomous vehicle and robotaxi fleet operations across depot locations. Responsibilities include coordinating dispatch, charging, inspections, maintenance readiness, shift-based teams, KPIs, safety compliance, stakeholder communications, process improvements, and new city launches. The role manages operational staff, minimizes vehicle downtime, supports commercial autonomous ride-hailing deployments, and develops procedures for scaling fleet operations.

Produces and distributes daily, ad hoc, trending, and summary reports. Analyzes reporting data, responds to client inquiries, consults with business leaders, develops and maintains reporting processes, and improves reports using new data sources. Coordinates with project managers, verifies electronic reports, manages production schedules, and supports reporting solutions aligned with customer business goals.

Produces daily, ad hoc, trending, and summary reports; analyzes data and reporting needs; develops and maintains reporting processes, graphs, schedules, and data sources; verifies and distributes electronic reports; consults with business leaders and project managers; and responds to client inquiries. The role requires database and SQL familiarity, reporting solution knowledge, strong communication, organization, attention to detail, and proficiency in Microsoft Office.

Monitors and improves the performance, reliability, and adoption of AI-powered systems. Analyzes operational metrics, develops dashboards and reports, identifies bottlenecks, supports incident resolution, documents procedures, and recommends process improvements. The role collaborates with AI engineers, product teams, business stakeholders, and operations leaders while supporting governance, compliance, risk mitigation, and continuous improvement initiatives.

Leads operational oversight, performance analysis, governance, and continuous improvement for AI-powered products and platforms. Develops performance frameworks, executive dashboards, business insights, forecasts, and risk reporting. Partners with engineering, product, and operations teams to improve workflows, support automation, ensure compliance, and drive scalable AI operating models.

Own end-to-end operations for approximately 55 annual B2B field events, including calendar management, logistics, vendors, contracts, invoicing, expenses, shipping, collateral, and onsite coordination. Serve as the coordination hub between sales, finance, design, data/operations, and event organizers. Track feedback, support lead routing, maintain event SOPs, and build repeatable systems. The role is remote in Canada and requires occasional work travel.

Lead business operations for Kraken Pro by establishing operating rhythms, coordinating cross-functional initiatives, tracking KPIs, supporting executive decisions, managing reporting and roadmaps, triaging inbound requests, and improving operational efficiency. The role partners with product, engineering, compliance, legal, finance, and marketing teams to launch initiatives across trading and infrastructure products and enhance the product experience.

Administers the full post-funding lifecycle of commercial mortgage portfolios. Responsibilities include collecting and verifying borrower documentation, recording loan transactions, managing construction advances, calculating interest and penalties, reconciling trust accounts, processing remittances, maintaining files, preparing reports, and responding to client requests. The role also performs compliance controls, peer checks, and cross-functional support across borrower relations, collections, investor relations, and collateral management.

Administer commercial mortgage portfolios throughout the post-funding life cycle. Responsibilities include collecting and verifying borrower documentation, processing funding and construction advances, recording loan transactions, calculating interest and fees, reconciling trust accounts, managing remittances and reporting, maintaining accurate files and systems, conducting peer checks, and supporting borrower, lender, investor, and internal team requests.

Lead and build Square's global commercial operating system, owning Deal Desk, pricing operations, strategic deal support, and commercial governance. Drive pricing execution, approval workflows, AI-enabled automation, reporting, and cross-functional alignment to increase deal velocity, consistency, and profitability while managing a global team.

Lead GTM strategy and operations for Global Account Management to improve retention, reduce churn, and drive expansion. Build coverage models, book construction, KPIs, dashboards, and operational cadence. Automate workflows and AI-driven experiments across CRM and GTM tools. Partner cross-functionally with Data Science, Product, Engineering, Finance, and AM to translate strategy into scalable programs, technical requirements, and measurable impact.

Lead GTM strategy and revenue operations for global Sales: design segmentation, territory and coverage models, analyze funnel and productivity, run WBR/MBR cadence, lead cross-functional programs, translate goals into technical requirements, and champion AI/automation to improve sales productivity and execution.

Leads product operations, portfolio planning, executive support, operating cadences, AI transformation, launch readiness, organizational effectiveness, and financial planning. Manages the Product PMO team, drives cross-functional alignment, improves delivery predictability, establishes responsible AI practices, and coordinates product launches and continuous improvement across Product, Engineering, Finance, Marketing, and GTM.

Owns HubSpot administration, data architecture, campaign execution, attribution, dashboards, compliance, and marketing measurement. The role builds and monitors daily campaigns, governs the HubSpot-Salesforce integration, manages lead routing and lifecycle workflows, supports cold-email infrastructure, and instruments a conversational AI pilot. It also develops attribution recommendations, maintains consent and data-rights workflows, ensures deliverability and data hygiene, and communicates measurement methodology to marketing, sales, and executive stakeholders.