Top Operations Jobs in Vancouver

Lead People Operations programs to redesign and automate HR workflows, implement a tiered support model, run strategic people initiatives, and build operational playbooks. Use Jira Service Management and people data to monitor performance, surface trends, and drive cross-functional implementations with AI-enabled solutions.

Lead design and operations of GPU infrastructure and Kubernetes-based AI platform environments. Manage capacity planning, optimize training/inference workloads, define reliability and security practices, implement IaC, monitoring, and disaster recovery, and collaborate with AI engineering to evolve infrastructure.

Build and operate secure, scalable ML pipelines and hybrid GPU infrastructure for training, fine-tuning, serving, and governing open-source LLMs and agentic apps. Implement CI/CD, model versioning, observability, benchmarking, security controls, and integration with RAG/agent tools and vector DBs to support production deployments across tenants.

Own end-to-end onboarding and KYC/KYB for business customers: collect documentation, verify entities and beneficial owners (UBO), assess risk and escalate, communicate with customers and partners, and propose process and automation improvements to reduce manual work.

Lead global talent acquisition and people operations for a remote, contractor-centric company. Build scalable recruiting pipelines, run structured interviews and test projects, manage employer brand, deliver hiring metrics, and design people systems for onboarding, performance, retention, and organizational design to support growth toward $100M.

Lead design and scaling of People programs (onboarding, performance, compensation), advise leaders on org design and employee relations, build lightweight processes, manage compliance, and drive culture and headcount planning for a growing AI startup.

Lead campus operations including arrival, lunch, recess, dismissal, facilities, safety, and food service. Hire and coach hourly Operations Specialists, run compliance and safety processes, manage procurement and budgets, serve as on-site IT contact, and partner with school leadership to ensure systems support teaching and student safety.

Lead and mentor a team of 8–12 Customer Success Managers to improve onboarding, retention, and lifetime value. Handle escalations, refunds/chargebacks, coach CSMs on objection handling, monitor KPIs, refine processes and SOPs, collaborate with Sales/Marketing, and provide daily reporting.