The Senior Contracts Specialist is responsible for the consistent management of all contracts and for the oversight of the entire contract management process. This role involves close collaboration with in-house Legal, Commercial, Finance, Pricing, and Senior Leadership teams and external customers. The Senior Specialist, Contracts will have overall responsibility for facilitating redlining, negotiating, maintaining, updating, and renewing all contracts, including obtaining all required internal and external approvals and ensuring execution of final agreements through appropriate signatures, and updating the contract management system as applicable. This individual must proactively manage deliverables and communicate on an ongoing basis with internal and external business partners about contractual issues or delays. The Stryker contract portfolio requires significant administrative and organizational skills, and knowledge of standard contract language. This individual must serve as a contributing member of the Proposals and Contracts team while championing Stryker’s Mission and Values. This is a hybrid position, and you are required to come to the office twice per week.
What you will do:
Individual Responsibilities:
Proactively collaborate with internal teams/departments to promote a culture of inclusiveness and cooperation
Work with the business to establish a clear understanding of products, sales channels, key accounts, marketing, and selling strategies.
Consistently meet service delivery expectations based on input from the business
Responsible to live and exemplify Stryker’s Values: Integrity, Accountability, People, and Performance
Functional Responsibilities:
Oversee the entire contract lifecycle, including drafting, redlines, negotiation, execution, and renewal, while ensuring compliance with company guidelines and regulations, maintaining accurate documentation, and managing policies and processes for commercial contracts.
Review and action pending contracts and minimizing the number of open contracts or amendments at any point in time. Actively monitor and report contract expiry and collaborate closely with commercial, pricing, and rebates delegates to ensure timely renewal conversations.
Accurately and timely enter all contract records in Contract Management software. Responsible for maintaining and improving the CLM system by designing, managing and refining documents, templates, workflows, and approval, automating steps, overseeing user management, and providing training and change management.
Collaborate with legal, Compliance, Commercial, and Pricing teams to align contracts with business objectives, mitigate financial implications and risks, and manage negotiations to ensure adherence to company policies and organizational goals.
Support Pricing team in resolving pricing discrepancies, contract terms, value add clarification, customer qualification, or other issues.
Build strong relationships with customers by actively engaging with them, understanding their unique needs and challenges, providing timely and effective solutions, and consistently delivering exceptional service and support.
Actively seek and share best practices across the department to identify process improvement and automation opportunities. Develop and implement standard procedures, work instructions, and policies, while also assisting with internal and external audits and promoting industry best practices like Medtech Canada & WCC.
Key member on strategic initiatives including, acquisition integrations and key projects impacting the department (Power BI, Salesforce.com, Malbek, SAP etc.)
Contribute to the development, creation, and ongoing maintenance of standard operating procedures and work instructions related to the role.
Other responsibilities as assigned by Manager.
What you need:
Required
Bachelor’s degree
2+ years of relevant work experience
Microsoft applications, including advanced skills in Word, PowerPoint, Excel, Outlook, and Adobe.
Excellent written communication skills
Preferred
Professional certification in contract management (e.g., CCM Practitioner/Advanced Practitioner)
3-5+ years of experience in public sector procurement experience (preferably with the Canadian Health System)
Bilingual proficiency in French and English
Strong proficiency in CLM & ERP, and various technologies
Comprehensive knowledge of contract terminology, practices, and concepts
