Payroll Associate

Employment Hero is on a mission to make employment easier and more valuable for everyone. Our Employment Operating System brings hiring, HR, payroll and benefits into an all-in-one solution. 

Since our inception in 2014, we’ve scaled to a $2 billion valuation and gained a presence in 6 countries globally - Australia, New Zealand, Singapore, Malaysia, the UK and Canada. We now service over 300,000 businesses and more than 2 million employees. 

At Employment Hero, we’re proud of our unique DNA, which we call The EH Way.  

1. We are Mission First - everything we do (from what we work on, to how we allocate capital and where we focus) is driven by our Mission
2. We are Remote First - we champion a remote environment with a preference for asynchronous communication and a high degree of autonomy 
3. We are AI First - we are committed to using AI to accelerate our mission; AI is not just a tool, it’s a fundamental part of how we operate, innovate, and scale
4. We are Apolitical - we do not take a position on political or social topics, unless it relates to our Mission
5. We Live by Our Values - we role model our values 100% of the time
6. We Expect High Performance - we set a high standard and we’re not satisfied with being average

As a Payroll Associate, you’ll be working with the Payroll Services team under the direction of the Senior Manager, Payroll Services and will be instrumental in shaping the impact as we grow in the Canadian market.

Your key focus areas will be

• Full cycle payroll processing for a variety of clients 
• Building lasting client relationships
• Work as a team to create efficiencies and improve processes
• Being the SME when it comes to all things payroll compliance

This will include

• Independently respond to client tickets
• Independently run client payroll
• Manage client portfolio
• Have clear understanding of concepts introduced during focused learning sessions
• Able to navigate through various platforms and softwares

To thrive at Employment Hero, you’ll need to embody The EH Way - operating with focus, agility, and an obsession with impact. For this role, you’ll also bring

• 1+ years of payroll experience 
• Bilingual (French & English) preferred 
• Must be PCP certified (or in the process of obtaining PCP)
• Must have processed 500+ employees
• Self-starter who has the ability to juggle and support multiple clients and meet tight deadlines 
• Tech savvy and ability to pick up new platforms and software quickly 
• Strong communication skills with a customer service mindset and team mindset
• Self starter with a resourceful attitude when problem solving and dealing with ambiguity 
• Analytical and strategic thinker who looks for opportunities and spearheads innovation that will drive better process improvements
• Experience working in a fast pace startup is an asset

At Employment Hero, we don’t just talk about a better way to work - we live it. Joining Employment Hero means

• You will work remotely, with the flexibility to own your time and impact
• You will access cutting-edge tools to amplify your work, knowledge and outputs 
• You’ll surround yourself with ambitious, outcome-driven colleagues who challenge you to do the best work of your life
• You’ll own ESOP (employee share options) in one of the world’s fastest-growing tech companies 
• You’ll also have access to a wide range of benefits that includes - a very generous parental leave policy, subsidised egg freezing (so you can make the choice that’s right for you, on your terms), a WFH office expense budget, and outstanding learning & development opportunities 

At Employment Hero, we are committed to safeguarding the privacy of your application data. To understand how we do so, you can read our Applicant Privacy Policy here employmenthero.com/legals/applicant-policy/

Employment Hero celebrates diverse perspectives and experiences, we invite people of all backgrounds and identities to apply for this position.