HR Generalist (Programs & Operations)

Company Overview

    ICON Creative Studio is Canada’s largest independently owned animation entertainment company, located in the historic Gastown district of Vancouver, BC. Our talented team includes specialists across the entire animation pipeline, working alongside creative and management professionals to deliver outstanding animated content.

Known for our commitment to quality, efficiency, and timely deliveries, ICON has partnered with distributors, broadcasters, and leading streaming platforms worldwide to create and produce noteworthy, impactful projects.

We operate from a holistic philosophy, leveraging the unique skill sets of our team members to maximize production efficiency while maintaining an optimal balance of creativity and quality on-screen.

Why work at ICON?

• Collaborate on top-tier feature and episodic CG franchises for major streaming platforms, including Netflix, Disney+, Apple TV+, Amazon, Peacock, and Paramount+.
• Be part of a diverse team of artists from around the globe who have joined us here in British Columbia.
• Work with the latest tools and software, ensuring you're always equipped to do your best work.
• Be part of a studio that upholds a premium standard of quality across all productions, putting every resource into what’s on-screen.
• Enjoy flexibility, autonomy, and a supportive workplace culture.
• Access direct deposit and a generous benefits package.
• Grow with us through continuous learning opportunities, mentorship, and empowering you to achieve your professional goals.

Job Overview

     We’re looking for a detail-oriented and proactive HR Generalist (Programs & Operations) to join our studio team. In this role, you’ll be at the heart of our employee experience, managing contracts, onboarding, and performance support while also overseeing smooth transitions for artists moving between shows. You’ll collaborate closely with production staff, HODs, and producers, ensuring that both employees and projects are set up for success.

This is a unique opportunity to combine HR operations with a hands-on understanding of the animation production environment, helping our teams thrive while keeping HR processes running smoothly.

Responsibilities: 

• Prepare, distribute, and track employment contracts and extensions.
• Support onboarding for new hires, ensuring a positive and seamless start-to-studio experience.
• Oversee employee transitions between shows, coordinating with IT, producers, and supervisors, and providing context on performance, goals, or development needs.
• Maintain accurate HR records and update workflow documents to ensure consistency and clarity.
• Deliver or support training on HR processes, onboarding, and mobility workflows.
• Collaborate with HODs and producers to understand staffing needs, address HR-related concerns, and share best practices.
• Assist with HR initiatives related to performance, engagement, and contracts.
• Act as a liaison between HR and production staff to align on staffing and movements.

Qualifications:

• You have 1+ years of experience in animation, VFX, or a related creative industry.
• Experience in a unionized environment.
• You’ve worked in HR, people operations, or administrative support and are comfortable managing contracts, onboarding, or employee records.
• You are confident working with production staff, HODs, and producers, balancing HR processes with creative needs.
• You have excellent communication and interpersonal skills, able to explain processes clearly and build trust across teams.
• You’re highly organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment.
• You are proactive and a problem-solver, flagging issues early and offering solutions.
• Experience updating workflow documentation or delivering training is a plus.
• Familiarity with HRIS, applicant tracking systems, or production tracking tools is preferred.

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The wage range for this role reflects compensation across all of ICON’s projects. The final salary will be determined based on the specific position, the current show assignment, and the applicant’s experience and portfolio. This range accounts for varying levels of experience and responsibilities.

In compliance with British Columbia provincial mandates, we are posting this broad wage range to meet wage transparency requirements.

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ICON Creative Studio is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.