Director of Product Design

Posted 2 Days Ago
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Vancouver, BC
Senior level
AdTech • Marketing Tech
The Role
The Director of Product Design leads the client experience for a financial services website by overseeing strategy and prototyping in collaboration with C-suite and cross-functional teams. Their focus is on creating a frictionless web experience through competitive analysis, customer feedback, and data-driven recommendations.
Summary Generated by Built In

Established in 2004, OLIVER is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences. 

As a part of The Brandtech Group, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results. 

About the role: 

Oliver is seeking a visionary Director of Product Design for an exciting opportunity to define and drive the client experience for a financial services website. Working closely with the client's digital leadership team, they will be looked to as a dot com expert. The Director of Product should understand the customer POV on an enterprise website and guide its future state through data, best practices and innovative concepts. This person will blend visionary and tactical skills, with a need to design prototypes while also setting high-level direction. If you are a leader by nature with deep design and CX knowledge, this position could be a good fit. 

What you will be doing:  

  • Roughly 75% strategy and 25% hands-on
  • Designing prototypes to set direction and get buy-in
  • Synthesizing competitive analysis and customer feedback, then applying insights to craft a frictionless web experience
  • Interfacing with C-suite to articulate dot com vision and advocate for seamless experience that outperforms the competition
  • Leading discussions to gain alignment among cross-functional teams (marketing, design, tech, etc.)
  • Making strategic recommendations  
  • Showing results supported by data (increased engagement, retention, customer feedback, etc.) 

What you need to be great in this role: 

  • Figma expertise, including interactive prototyping
  • Desire to immerse yourself the client's business products and model
  • Experience working on enterprise-level websites
  • Global brand experience a plus
  • Financial services experience a plus 

Req ID: 10458#LI-director #LI-FD1

Our values shape everything we do: 

Be Ambitious to succeed   

Be Imaginative to push the boundaries of what’s possible   

Be Inspirational to do groundbreaking work   

Be always learning and listening to understand   

Be Results-focused  to exceed expectations   

Be actively pro-inclusive and anti-racist across our community, clients and creations  


OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.   

 OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.

Top Skills

Figma
The Company
2,009 Employees
On-site Workplace
Year Founded: 2004

What We Do

Established in 2004, we are the first and only company to design, build and run bespoke in-house agencies and ecosystems for brands. Today, we create work that delivers business growth, fame and purpose for over 200 clients in 46 countries and counting.

Our unique model moves at the speed of modern business to drive change from the inside out; working smarter to make our clients’ money go further, and helping them build better solutions, systems and brands. Client solutions include Unilever’s U-Studio (a platform used by almost three-quarters of Unilever's brands globally), adidas’ off-shore hub and PepsiCo’s global digital team.

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